MASSAGE CHAIR WELLNESS, INC.
Fox Run Mall
50 Fox Run Road
Newington, NH 03801
We offer "Free Shipping" on all Massage Chairs Give Back orders being delivered to any destination in the lower 48 states (Alaska and Hawaii are excluded from Free Shipping). All massage chair orders include free curbside delivery. There are no hidden charges or handling fees. All shipments also include full shipping insurance. This service includes delivery of package(s) directly to the curbside at the end of your driveway. This service is strictly delivery. We always recommend that two people be available to assist in bringing the box(es) into your home or business, as most chairs in total parcel include two to three boxes and can weigh upwards of 250 to 300 lbs. Please standard curbside delivery does not include over the threshold delivery, installation, or debris removal. We do however, offer for an additional $199.99, White Glove Delivery. See details below.
Upon completing your order, Massage Chairs Gives Back will email an electronic order confirmation, and subsequent shipping notification and tracking numbers, so that you will be informed every step of the way.
We are happy to offer inside delivery and installation on all massaging recliners, also known as White Glove Delivery, for an additional flat fee of $199.99. This is a comprehensive delivery and set-up service which includes scheduled delivery (up a maximum of two flights of stairs), unpacking, product installation, including comprehensive operational check-list, and finally removal of all debris and packing materials from the set-up site. Generally, the installation will take about one hour.
Upon completing your order, Massage Chairs Gives Back will email an electronic order confirmation, and subsequent shipping notification and tracking numbers as appropriate. We want our customers to be informed every step of the way. The product ships to a local delivery terminal, and upon arrival, a schedule and delivery call will be set-up. All White Glove Deliveries are performed between 8:00am and 5:00pm M-F - generally with a four hour delivery window. We ask that you please be sure to include any special instructions at this time, if there are any tricky driveways, or delivery circumstances.
Delivery will be made, as scheduled, via lift-gate truck; the the driver is responsible for transport and unloading.
ALWAYS INSPECT THE PRODUCT BEFORE SIGNING the Proof of Delivery.
Upon delivery, you will be asked to sign the Proof of Delivery. Always notate if there are any signs of damage to the package(s). If REFUSING the package due to damage, be sure to clearly notate that on the POD.