Really, why wouldn’t you buy from MassageChairsGiveBack.com? You can return your order within 30 days for any reason and we will split the return shipping cost with you. (This only applies to orders made at our advertised price; "Instant Savings" discounts are ok, too. Upgrades like return packaging and white glove delivery fees, are not covered).
So you would receive a full refund, minus only 50% of the return shipping costs (for standard shipping. Upgrades for delivery and assembly are non refundable). Unlike other companies, we do not charge 15-20% restocking fees, and we do not even charge for all of the return shipping costs! Purchases made at a negotiated discount off our advertised price can also be returned within 30 days, with a full refund minus original shipping costs both ways (packaging and assembly upgrades are non refundable).
Safe Shipping Guarantee Each shipment is very well packaged and thoroughly checked before shipping so damages and defects are rare. In the event of any damage or defect, we guarantee we will get you what you ordered. Whether that means shipping an entire new chair or a replacement part, we'll take care of it with no additional charge to you. Every shipment is fully insured, free of charge to you. Returned items must be in new, saleable condition.