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The Easiest Way to

Buy a Massage Chair

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The Easiest Way to

Buy a Massage Chair

Find My Match

SYNCA-WELLNESS WARRANTY INFORMATION

JOHNSON WELLNESS | SYNCA | INNER-BALANCE

For over 35 years, Johnson Health Tech (JHT) has specialized in the design, production and marketing of award-winning fitness equipment. JHT is the world's third-largest fitness equipment manufacturer. The JHT fittness and wellness brands are marketed to the commercial, specialty and home-use markets. JHT is commited to product innovation, superior quality and value, as well as unmatched customer service.  

Headquartered near Madison, Wisconsin, JHT and wellness divisions Inner Balance, and Synca-Wellness, give access to engineering, design, service and sales, and marketing support when and where you need it. The Wisconsin head-quarters house their global product development and marketing team, as well as the sales and administration staff that services the United States, Canada, Mexico and the Caribbean.

The SYNCA business strategy focuses on Japanese design, engineering, and products made in JAPAN. The SYNCA brand is the core of wellness business and is committed to Japanese design, planning, and technology development. The Inner Balance brand with it's Jin Massage Chair, offers high quality, feature rich - with a budget friendly price tag.


YOU WILL NEED

For a quick smooth exchange, when contacting Johnson's technical support, be prepared with the following:

  1. Name of Purchaser
  2. Date Purchased
  3. Where did you buy it?
  4. Serial # (Located on the rear base of your massage chair.)

VIEW WARRANTY

Standard 3 Year Limited Warranty:  Inner Balance Jin

Johnson Wellness Manufacturer's Warranty for Jin Massage Chair:

Johnson Wellness covers above product with a 3 Year Limited Warranty (excludes commercial use).

- 1 Year Full In-Home Labor
- 2 Year Full Coverage Parts
- 3 Year Structural Frame
Extended Warranties unavailable for this product.

Standard 3 Year Comprehensive Warranty:  Synca Circ | Kagra 

Johnson Wellness Manufacturer's Warranty for: Synca-Wellness: Circ | Kagra

Johnson Wellness covers above products with a full 3 Year Comprehensive Warranty (excludes commercial use). The First 3 years include full coverage of in-home Labor / Parts / Frame.  

No extended warranty available for these products.

Standard 5 Year  Comprehensive Warranty: Synca JP1100 4D

Johnson Wellness Manufacturer's Warranty for:

Synca-Wellness: JP1100 4D

Johnson Wellness covers above product with a full 5 Year Comprehensive Warranty (excludes commercial use). The First 5 years include in-home full coverage including Labor / Parts / Frame.  

This is the best massage chair warranty in the industry!
A testament to Johnson Wellness' confidence this products quality.