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This review is just as much for the vendor, Massage Care Wellness, as for the chair itself. I had been investigating the massage chair options for several months and had decided on a particular chair based off of research and reviews. Not the best way to do it but I did not think there were any dealers in New England that carried multiple brands so I resolved myself to do the best research I could and buy based on the research.
I discovered Massage Chare Wellness and that they were located in New England. I sent an inquiry to see if they had any open box or demo chair of the model I wanted. The owner, Alison, responded that they had a demo unit of the chair I wanted and gave me a really great price on it.
Now this is where is I am most impressed with Massage Care Wellness and Alison. So she already had the sale in their pocket. There was no need to do any further work. However, Alison invited me to her showroom in NH and to try out several other chairs that were also demo units for sale just to be sure that the one I picked would really work for me. She spent several hours with me and showed me several different chairs that worked well for me with my particular pain issues. I was impressed with her knowledge of each of the chairs considering the complexity of these high quality chairs. They carry all of the major brands and she has many of the models on display...
~ Mike Walsh, MA