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BRAND AND WARRANTY INFORMATION

LURACO TECHNOLOGIES

LURACO Technologies is a private company located in Arlington, Texas, the heart of the Dallas-Fort Worth Metroplex. The company's mission is to provide research, development, and manufacturing of advanced products for military, industrial, and commercial sectors. Our current product lines include Robotic massage systems for medical therapeutic applications. The company is often recognized not only for its superior patented technologies, but also for diverse work environment, innovative, and team-oriented approach.

LURACO Technologies has been awarded with DALLAS Top 100 Companies by the SMU School of Business, Top Defense Contractors in Tarrant County, and recently the Achievement Award by U.S Department of Commerce.


YOU WILL NEED

For a quick smooth exchange, when contacting Luraco's technical support, be prepared with the following:

  1. Name of Purchaser
  2. Date Purchased
  3. Where did you buy it?
  4. Serial # (Located on the rear base of your massage chair.)

VIEW WARRANTY

Standard 5 Year Limited Warranty

Luraco Manufacturer's Warranty

Luraco covers their iRobotics 7 massage chair for Home Use with a 5 Year Limited Warranty. The First 3 years include Parts, and Labor. Parts replacement is covered for 5 years. The Structural Framework of the chair is covered for 5 years.

a) For Home Use:

  • This warranty includes part costs and labor for the first three (3) years at no cost to the customer.
  • This warranty includes part costs covered for five (5) years at no cost to the customer.
  • Structural frame carries an additional two (2) year warranty for a total five (5) years.


b) For Commercial Use:

  • This warranty includes part costs and labor for the first six (6) months at no cost to the customer.
  • This warranty includes part costs covered for the first (1st) year at no cost to the customer.
  • Structural frame carries an additional two (1) year warranty for a total two (2) years.

Read full Product Warranty:    >>Download Warranty

Optional - Warranty Extension

Comprehensive 5 Year Extended Warranty Plan + $395.00

LURACO’s massage chair comes with a high expectation in performance and reliability, which should last for many years. However, all products have a defective rate. If something does go wrong, LURACO can back it up with an available Extended Warranty Plan. The Extended Warranty Plan provides customers a full 5 years of comprehensive protection for LURACO’s massage chairs. For $395, you can rest assured that your massage chair will be taken care of as soon as possible. Note: Extended warranty plan is only available for home use application only. We do not offer this plan for commercial use.