Authorized Dealer for the Top Brands

A Retail Store
You can Trust!

We are massage chair specialists; with a retail showroom.

Helping you save, and removing the worry; our policies were developed to service you.

Ours are the most customer friendly policies in the nation.  


Get instant credit decision.  One easy application.

We partner with Synchrony to provide payment options,

0% Interest for 24, 36 even 48 Month Financing.

Placing your order

Follow the simple steps below and 1, 2, 3, you are done!

1) Download, Complete & Remit

  1. Complete the top portion of the application, and fax to: 888-978-5285
    - or - email to
  2. Include a picture of a major credit card, and current driver's license.
  3. Once received application is immediately processed, and approval is instant!

2) Place Your Order

It's so easy...

  • Add your Massage Chair to your shopping cart.

  • Select "Synchrony Financing" as your payment method, and complete your order.

  • DONE!

3) You are Done

You are done. You can relax now, and pay over time.

  1. Complete the top portion of the application, and fax to: 888-978-5285 or
    email a picture (for security purposes) to

  2. Please also include a picture of a major credit card, and current driver's license.
  3. Once received application is immediately processed, and confirmation is instant!

We offer a number of promotions, determined by minimum purchase requirements.

These offers are provided by Synchrony Bank, based on approved credit. Other exclusions and restrictions may apply.

6/12 months*

  • No minimum purchase required
  • online & instore
  • choose 6 or 12 months

Learn More

No Interest with 6 or 12 Months*
- Online and In-store

Can be combined with discount offers.
On qualifying purchases. No minimum purchase required. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 or 12 months. Minimum monthly payments required.

24 months**

  • No minimum purchase required
  • online & instore
  • choose 24 months

Learn More

No Interest for 24 Months*
-Online and In-store

Can be combined with discount offers.
On qualifying purchases. No minimum purchase required. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 24 months. Minimum monthly payments required.

36 months*

  • minimum purchase required
  • online & in-store Cannot be combined with discount offers.

Learn More

No Interest for 36 Months*
- Online and In-store

Can be combined with discount offers.
On qualifying purchases. Minimum purchase required of $2,600. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 36 months. Minimum monthly payments required.

48 months*

  • minimum purchase required
  • online & in-store  Cannot be combined with discount offers.

Learn More

No Interest for 48 Months*
- Online and In-store

Can be combined with discount offers.
On qualifying purchases. Minimum purchase of $3,999 required. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 48 months. Minimum monthly payments required.


On purchases with your Synchrony Financial credit card. $2,600 minimum purchase required for 36/48 month financing options.. NO INTEREST IF PAID IN FULL WITHIN 36 MONTHS - For a limited time only. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 36 Months. Minimum Monthly Payments Required.

**Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 36 Months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length and payment allocation, the required minimum monthly payment plan may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.

Free Shipping Everyday!

Free Shipping Everyday!

We offer "Free Shipping" on all Massage Chair Wellness orders shipping to any destination in the lower 48 states (Alaska and Hawaii are excluded from Free Shipping). All massage chair orders include free standard curbside delivery. There are no hidden charges or handling fees. All shipments also include full shipping insurance.   This service includes delivery of package(s) directly to the curbside at the end of your driveway. This service is strictly delivery. We always recommend that two people be available to assist in bringing the box(es) into your home or business, as most chairs in total parcel include two to three boxes and can weigh upwards of 250 to 300 lbs. Please know that standard curbside delivery does not include over the threshold delivery, installation, or debris removal. We do however, offer for an additional $250.00, White Glove Delivery. See details below.  

Upon completing your order, Massage Chair Wellness will email an electronic order confirmation, and subsequent shipping notification and tracking numbers, so that you will be informed every step of the way.  

Delivery & Installation Service Available ($250.00)

We are happy to offer inside delivery and installation on all massaging recliners, also known as White Glove Delivery, for an additional flat fee of $250.00. This is a comprehensive delivery and set-up service which includes scheduled delivery (climbing up a maximum of two flights of stairs), unpacking, product installation, including comprehensive operational check-list, and finally removal of all debris and packing materials from the set-up site. Generally, the installation will take about one hour.

Upon completing your order, Massage Chair Wellness will email an electronic order confirmation, and subsequent shipping notification and tracking numbers as appropriate. We want our customers to be informed every step of the way. The product ships to a local delivery terminal, and upon arrival, a schedule and delivery call will be set-up. All White Glove Deliveries are performed between 8:00am and 5:00pm M-F - generally with a four hour delivery window. We ask that you please be sure to include any special instructions at this time, if there are any tricky driveways, or delivery circumstances.

Delivery will be made, as scheduled, via lift-gate truck; the driver
is responsible for transport and unloading.



Whether you order standard curbside delivery or delivery with installation - you will be asked to sign the Proof of Delivery.

Minor superficial damage to packacking: If you see what appears to be superficial damage to the packaging - but feel that the products was not damaged, sign the proof of delivery - but be sure to ALWAYS clearly notate the damage.  
If REFUSING the package due to damage, be sure to clearly notate that on the POD. 

Visible damage to package and product:  If the any parcel has clear visible damage, REFUSE THE SHIPMENT.
Many massage chairs are delivered on a pallet with 3 or 4 boxes. You only need to refuse receipt of the damaged box. After refusing any shipment, call Massage Chair Wellness immediately, and the process to reship a brand new replacement parcel will commence. 1-888-978-5285

60 Day Free Returns

60 Day - FREE - Returns *

Don't love your massage chair? You can return your order within 60 days from the purchase date, for any reason - for FREE*.  

A massage chair purchased for the advertised price (or quoted as an in-store sale price), if returned within 60 days of purchase date, you will receive a full refund (excluding White Glove fees which are non-refundable). Massage chair must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories. Customer must call us at 888-978-5285 for a Return Merchandise Authorization , (RMA#), and to schedule pick-up. Any package shipped to our facility without an RMA# will be refused, and returned to shipper at the shippers expense. Upon receipt and inspection, a full refund will be processed.

* (Applies to standard shipping only. Upgrades for delivery and assembly are non refundable).

Unlike other companies, we do not claim "FREE Returns - then back-bill you for the original "free" shipping. Actual shipping charges can cost upwards of $800 depending upon your location. We also do not advertise "No Risk - In Home Free Trial" then charge you $400, as other retailers do. Restocking Fees you ask? No - Never. We are one of the only authorized dealers that does not charge restocking fees! Industry standard is 15-20% restocking fee - so be cautious!  

* Exclusions:

  1. Free Returns only applies to orders made at our advertised on-line price or quoted in-store sale pricing; "Instant Savings" discounts are ok, too. Upgrades like return packaging and white glove delivery fees, are not covered).   Purchases made at negotiated discounts off our advertised
    price can also be returned within 60 days, with a full refund minus return shipping costs up to $350.00 (new packaging and and white glove services /assembly upgrades are always non-refundable).
  2. Luraco i7 Plus massage chair. Due to the weight of this product, and the expense incurred when shipping, returning shipping for this product is $350.00. Reminder, White Glove service fees are non-refundable.  

Sales Tax

Massage Chair Wellness operates out of the great Tax Free State of NH. We charge No Sales Tax on any purchase! It is that simple.  

115% Price Match Guarantee


Massage Chair Wellness' policies are some of the most customer friendly available - and are geared towards alleviating anxiety about making a large purchase, and to ensure you receive the best price, best service, and best massage chair for your needs. Which is why we offer 115% Price Match Guarantee.

Before you Buy:   When you are ready to make a massage chair purchase, you may notice a "Price Match Alert" icon on the product page. This is alert you that there may be a big box store - with a lower price on this model. With our 115% Guarantee, we will not only meet that price, but we will beat it, by giving you an additional discount of 15% of the price difference.  That can be up to $350 off! How do you request a match? Just click the link below, complete the form, and submit.

Up to 20 Days After You Buy:  We are so confident that we are providing the best massage chair prices, we will not only match, but BEAT, the advertised price for any of the same massage chairs found anywhere in the nation. So, if within the first 20 days of purchase, you see a price lower than what you purchased for, we will refund you 115% of the price difference. That is a pretty solid guarantee.


  >> Get my Price Match Now.



  • Please call us at 888-978-5285 or complete and submit the form below, and request your 115% Price Match Coupon Code.
  • Our price matching excludes out-of-stock, previously owned or used products, Open-box, display, returned, scratched or damaged items, or eBay & Amazon items.
  • Price Match is valid only for brand new products with manufacturing packaging and full manufacture warranty.
  • Price Match is applicable only to products being offered by a verifiable, Authorized Dealer.
  • Once we have received the price match information, we will contact you with the price match.
  • Please call our toll-free number at 1-888-978-5285 with any questions prior to order.

We want to earn you business, and keep you as life long customers of Massage Chair Wellness.

5 Year Ltd. (Worry Free!) Labor Warranty Extension

5 Year "Worry Free" Limited Labor Warranty

When advertised on the product page
Massage Chair Wellness, Inc., sales will include our 5 Year "Worry-Free" Limited Labor Warranty!

Does not apply to full Human Touch product line. Applicable for Human Touch Ascent Series only.

Let's unpack this ...

When the factory and extended warranty periods have passed, the owner of the chair becomes liable for the cost of parts and labor, should anything go wrong with their chair. Parts can be purchased from the massage chair companies, but getting a technician into your home to install the part(s) is totally your responsibility and can be quite expensive.

Massage chair purchased on or after 12/31/18, will include a 5 Year Labor Warranty, after the Manufacturer's Warranty expires. If you experience a problem with your massage chair, after expiration of the Manufacturer's Warranty, you will appeal first the manufacturer for initial diagnostics and if required, parts purchase. Then, you call Massage Chair Wellness, Inc. at 888-978-5285 and we will take care of the rest.

Let's review, your massage chair purchase is covered by a full 5 Year Labor Warranty, in effect upon expiration of original Manufacturer's Warranty(s). These conditions apply: 1) The parts for your massage chair model are available through the manufacturer. 2) Your area is servicable by the nation-wide networks contracted by Massage Chair Wellness, Inc. 3) Provided the massage chairs has not been deemed "unsalvagable".  


  • Fully Non-transferrable;
  • Applicable only to residential massage chair models;
  • 5 Year Worry-Free Labor Warranty coverage commences upon expiration of the manufacturer's warranty*;
  • Parts costs are fully and completely the responsibility of the warranty holder, at such time as the manufacturer's parts warranty has expired. Massage Chair Wellness, Inc. does not, and will never, supply or incur any expense for parts purchases.
  • All labor performed under your 5 Year Worry-Free Labor Warranty, is carried out by the nation's leading providers of in-home service and repairs. Our contractors' technicians are certified in massage chair repair, and fully insured. Provided you are within range of a service provider, you will be fully covered for in-home labor repair - for a full ten year period.
  • Warranty is applicable only to purchases from Massage Chair Wellness, Inc. and within the continental United States.
  • Your labor warranty coverage is for in-home service of your massage chair only. If the massage chair is deemed beyond repair, Massage Chair Wellness, Inc. will at no time, ship the chair for diagnostics. Massage Chair Wellness, Inc. will at no time replace the chair.
  • “Beyond repair” refers to chairs that cannot be repaired by a qualified technician based on the diagnosis of your chair’s problem. Other factors that may determine your chair’s “repair-ability” include the age of your chair, discontinued models/parts, severity of damage, and availability of parts from the massage chair manufacturer.
  • Labor coverage does not include any loss or damage resulting from: improper installation; unauthorized repairs; alterations or modifications of original condition; improper use of electrical/power supply, loss of power; electrical disturbances and power surges; dropped product; a malfunction or damage resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is awaiting parts or repair; and products not purchased from Massage Chair Wellness, Inc. Damage incurred due to shipping and handling does not constitute a defect under this warranty.
  • Labor coverage applies only to repairs to the massage chair; it does not provide for any maintenance or preventative coverage.
  • All parts costs, to include cost of part, taxes, shipping, etc., are the responsibility of the warranty holder, and are not included in this warranty.
  • Labor coverage is inclusive of 1.) actual physical replacement of any malfunctioning part provided through the manufacturer and purchased by the warranty holder ; 2.) up to 2 visits per incident to your home diagnose/repair the problem.
  • Coverage area is determined by the national technician networks, or if a local Massage Chair Wellness customer, our own team of technicians, when the problem arises. If the contractor determines that they do not have a tech that services your area, there will not be any coverage for your chair.
  • Massage Chair Wellness, Inc. guarantees coverage of labor costs (up to 2 visits per incident) within the 25 mile radius of a network certified technician. Any residence beyond that radius will be charged $1.00/mile to and from your home. A zip code database will allow us to let you know at the time of your call if your zip code falls within a 25 mile radius or will require additional travel charges. There may not be a qualified technician in your area at all, in which case no one can be dispatched.
  • Any change, modifications or amendments to the 5 Year Worry-Free Labor Warranty, are the sole discretion of Massage Chair Wellness, Inc.

    *   Human Touch Product Line - 5 Year Labor Warranty Extension applies only to Ascent Series

Authorized Dealer


Massage Chair Wellness is proud to be an authorized dealer for industry leaders in innovation and design. Top brands include Osaki, Human Touch, Luraco, Johnson Wellness & Synca, Daiwa, uKnead, Apex and Titan. We only represent brands that have a long standing industry record, manufacturers that are responsive, and that have the best warranties along with the highest quality US Based technical support. We continually receive positive feedback about the services provided by each of these companies. They are responsive, knowledgeable, and customer care is of the utmost importance. Massage Chair Wellness are consumer advocates, and we will get involved in any issue or problem, to ensure your satisfaction.

Just call us directly at 1-888-978-5285.

Safe & Secure Check-Out


At Massage Chair Wellness, we take your security and privacy very seriously and we carefully protect your information. When you submit sensitive information via our website, your information is protected both online and offline. To securely process your payment, we use industry leading payment processors including PayPal and Amazon Payments. When you send sensitive payment information via our website, that information is encrypted using industry-standard encryption protocols including SSL Certification. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us securely. On our Shopping Cart page or during the checkout process, you can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Secure with SSL Certificate
Secure with DSS Certificate
Secure Shopify Infrastructure

Privacy Policy


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@massagechairsgiveback.com or mailing us at:

Massage Chair Wellness
311 Winnacunnet Rd., Bldg. B
Hampton, NH New Hampshire US 03842


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@massagechairsgiveback.com or by mail at


311 Winnacunnet Rd., Bldg B.

Hampton, NH 03842

Terms & Conditions




This website is operated by Massage Chair Wellness, Inc. Throughout the site, the terms “we”, “us” and “our” refer to Massage Chair Wellness, Inc. Massage Chair Wellness, Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Massage Chair Wellness, Inc. , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Massage Chair Wellness, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Route 111-A, Exeter New Hampshire US 03833.


You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at info@massagechairsgiveback.com.


How can I reach Synchrony?

How do I get answers about my account or share a concern or compliment?

If you have questions about your account, call the toll-free number on your statement or on the back of your credit card. Or, you can call 877-295-2080. You may also write to us:

Synchrony Bank
P.O. Box 965030
Orlando, FL 32896-5030

Synchrony Registration & Login

Registration and Log in


How do I register my account?

Register online now.

To register, you will need:

  • Full account number: It’s on the front of your card, on the top right corner of your monthly billing statement and on the paper that your card was attached to when it was mailed.
  • Last 4 digits of the primary accountholder's Social Security Number
  • Date of birth

How do I log in?

At the top of each page, there’s a log in to YOUR ACCOUNT button.

What if I can’t remember my user name?

Reset your user name here.

What if I can’t remember my password?

Reset your password here.

What if I can’t remember my answers to the Security Questions?

Reset your Security Questions here.

What if I’m still having log in issues?

Contact us by phone at the number on the back of your card. Once you have validated your identity and listened to your account summary say,Online Assistance” to hear a review of the steps needed to register and log in to your account.

How do automatic payments work?



What is Autopay?

With Autopay, your payment will automatically be deducted from your bank account each month on your payment due date. The payment will be the amount you select: either the Statement Balance, the Total Minimum Payment Due or a self-selected (other) amount.

How do I set up Autopay?

  1. From the Home Page, select the, Autopay-Off link located below the Make Payment button.
  2. Click the Enroll in Autopay button
  3. Select the payment amount and payment source
  4. Agree to the Terms and Confirm Autopay
  5. Review your Autopay settings and Submit You will see a confirmation screen showing your Autopay settings and a confirmation number. We’ll also send you a confirmation email to the email address on file for your account.

Is Autopay a payment arrangement that guarantees that my account or promotion(s) will be paid in full before expiring?

No. Autopay is not a payment plan arrangement. It is your responsibility to schedule an amount to be automatically deducted that satisfies the Total Minimum Payment Due and any promotional balance at expiration.

Will interest charges and late payment fees still be assessed even though I signed up for Autopay?

Yes, if applicable on your account. Autopay is simply an automatic way to make a payment.

Will I get confirmation when I enroll in Autopay?

Yes, you will receive an Autopay confirmation number and a confirmation email when you enroll. An email will also be sent when your Autopay payment posts on your Payment Due Date.

Will my bank account continue to have deductions even after my credit account balance is paid off?

No, the deductions will be suspended when your account has a zero balance. Autopay will resume when your account has a balance.

If I am enrolled in Autopay and have a zero balance, but make another purchase, will Autopay continue for the new balance?

Yes, the deductions will resume if your balance increases after having a zero balance. You may cancel enrollment at any time.

What if the account balance is less than the payment amount I selected?

Then your automatic payment will be reduced to the amount of your Current Balance.

How long will it take for Autopay to go into effect and start deducting payments from my bank account?

Your Autopay enrollment is effective immediately for any upcoming due date. The same time-of-day restrictions apply to Autopay as other scheduled payments. You cannot enroll, modify or cancel Autopay (1) on your due date after 5 p.m. ET, or (2) on or after 5 p.m. ET on Friday, if your due date is Saturday.

After I have selected an amount for Autopay, when can I go back in to change it?

At any time, except: (1) on your due date after 5 p.m. ET, or (2) on or after 5 p.m. ET on Friday if your due date is Saturday. Your new Autopay amount will be finalized (based on your current balance and your Autopay settings) at 5 p.m. ET on your payment due date. Autopay payments that have a Pending or Processed status cannot be modified or cancelled.

Once I have cancelled Autopay, how long does it actually take to go into effect?

Autopay will be cancelled immediately unless you cancel after 5 p.m. ET on your due date. Then, it will become effective the next day.

What happens if the Total Minimum Payment Due increases and the Autopay amount I have selected is for less than the Total Minimum Payment Due?

The system will automatically adjust the payment to the Total Minimum Payment Due, if no other payments are received by the due date.

What if there is a delinquent amount on my account? Will this amount be deducted as well?

Yes. If the Total Minimum Payment Due is greater than the selected Autopay amount, then the amount of the Total Minimum Payment Due will be deducted from your bank account. (Total Minimum Payment Due includes the past due amount and current due amount.)

Can I submit additional payments while enrolled in Autopay?

Yes. Any additional payments (or credits) processed on your account may reduce the Automatic Payment that is scheduled.

Making Synchrony Payments



What methods of payment can I use to pay my bill?

In addition to online payments (single, multiple and Autopay), we accept checks drawn on US financial institutions, money orders, Western Union, Walmart Bill Pay services or electronically submitted payments from your financial institution. Payments may also be made over the phone, but we will charge you a fee to make phone payments. Gift certificates and credit cards are not accepted as a form of payment.

How do I make a single, one-time online payment?

You can make a same-day payment until 11:59 p.m. ET. Just follow these steps:

  1.   and then click on the Make Payment button
  2. Select the payment amount, date and payment source
  3. Click Submit Payment for Review
  4. Review your payment and click Submit
  5. Look for a confirmation email from Synchrony Bank

Where can I review my payment history (including canceled payments)?

First . From the Accounts menu, select your account, click Payments, then click History.

Use the Payments Quick Link to see the dates and amounts of scheduled, pending and processed payments.

How can I make multiple online payments?

Same-day payments are processed until 11:59 p.m. ET. Follow the steps below to make multiple payments at one time:

  1.   then click on the, Make Payment button
  2. Select the Multiple tab above
  3. Fill in the required information
  4. Enter up to 12 payments
  5. Click Create Payment Schedule
  6. Look for a confirmation email from Synchrony Bank

What's the difference between Multiple Payments and Autopay?

With Autopay, set payments will automatically be deducted from your bank account each month on your payment due date. The payment will be the amount you select: either the Statement Balance, the Total Minimum Payment Due or a self-selected (Other) amount. When you select Multiple Payments, there’s more flexibility; you can program up to 12 future payments, including the date you want the payment to post to your account and the amount. You can also vary the amount, date and payment source for each payment.



Multiple Payments


Set monthly payment deducted from my bank account



Choose date of payment



Number of future payments

Up to 12

Until balance is zero or Autopay is cancelled

Vary amount, date and payment source



I received a confirmation that my payment was processed, how long does it take to clear my bank?

You should expect to see the funds withdrawn within approximately 72 hours of the posting date. Refer to your bank or financial institution.

Can I submit multiple payments in one day?

Yes, but each payment must have a unique payment source (bank account). If you are enrolled in Autopay, you may schedule an additional payment for your due date, but from a different payment source. Same-day payments are processed until 11:59 p.m. ET.

Will I get confirmation when I make an online payment?

Yes, you will get an email from Customer.Servicing@mail.synchronybank.com. We will also send an email confirmation once we have processed the payment.

Can I request that my payment due date be changed?

Yes. Call us to request a due date change. The number is on the back of your card. Or, you can call 877-295-2080.

What should I do if my payment has not been applied to my account?

Verify with your banking institution that the payment has cleared. If it has, contact us at the phone number indicated on your card and/or statement. Or, you can call 877-295-2080. Have your payment information ready, including: Payment date, type (check, money order, electronic, etc.), amount, account number and how (address/channel) payment was made (USPS, e, Pay by Phone, In-Store).


  • Mailed a check: Check with your bank to see if the check was cashed. If cashed, get a copy of the cancelled check from your bank.
  • Made an online payment through your bank’s bill payment service: Check with your bank to find out if they sent the payment to Synchrony Bank. If they did, obtain the details from them of where and how it was sent to us, including if the check was mailed or if the payment was sent electronically.
  • Made online payment directly to Synchrony Bank at mysynchrony.com: to your account to see if you have any notices that the payment didn’t go through properly. Check to make sure the funds were available and the correct account was used.

How many payments can I schedule?

Up to 12 payments may be scheduled up to 12 months in advance.

Can I change the banking information that was stored from submitting a previous payment?

Yes. You can add or delete bank accounts from the Banking Information tab under the Profile menu.

Will my payment post the same day that I submit it online through mysynchrony.com?

  • Payments received before 11:59 p.m. ET on any day will be credited as of the same day.
  • Payments received after 11:59 p.m. ET on any day will be credited as of the next day.
  • Payments that post to your account after the payment due date may result in a late payment fee being assessed to your account.

Can I change a payment?
Can I cancel my online payment?

Online scheduled payments that have a Scheduled status may be modified or cancelled. Pending or Processed payments or other non-online payments cannot be modified or cancelled.

Which scheduled payments appear on my account?

  • All payments scheduled online after signing into your account will appear in the Scheduled Payments section on the Payments pages.
  • Private Label Credit Cards will also show payments scheduled via other channels.
  • Visa/MC Credit Cards will not show payments scheduled via other channels.

Can I choose how my future payments will be allocated between my balances?

No. We are only able to reallocate posted or same-day pending payments. Please call the number on the back of your card and/or on your statement for assistance. Or, you can call 877-295-2080.

Where can I mail my payments?

For Private Label Credit Cards mail to:
      Synchrony Bank
      P.O. Box 960061
      Orlando, FL 32896-0061
For Visa/MC credit cards mail to:
      Synchrony Bank
      P.O. Box 960013
      Orlando, FL 32896-0013

How can I avoid interest charges on “Deferred Interest/No Interest if paid in full promotions?”

Pay off the Promotional Balance on or before the promotional expiration date.

Is there a fee or penalty for paying off my Promotional Balance in advance?


Where can I find the expiration date for my special financing offer (promotional purchase)?

Log in to your account and click Promotional Purchases. You can also find this information on your billing statement in the Promotional Purchase Summary box. Learn more about how to read your statement.

Fees & Charges

Fees and Charges


How can I avoid late payment fees?

Your payment is due by the Payment Due Date indicated on your monthly billing statement. To avoid late payment fees, pay at least your Total Minimum Payment Due on or before the Payment Due Date.When making your payment by mail, use the provided payment coupon and allow 7-10 business days for your payment to post.

How do I find my due date?

Check the guide to your Store Credit Card statement now.
Check the guide to your Visa/MC Credit Card statement now.

Why has a late fee been charged to my account?

A late fee is charged to your account if at least the Total Minimum Monthly Payment shown on your billing statement is not received by the due date shown on the statement. When a late payment fee appears on your statement, it means either the payment made was less than the minimum required or the payment was not received by the payment due date. Please be sure to allow 7-10 business days for your payment to be received and posted to your account.

How can I avoid interest charges?

For “Deferred Interest/No Interest If Paid In Full” promotional purchases:

  • Pay the entire applicable Promotional Balance by the Promotional Expiration Date (in some cases, this date may be different from your Payment Due Date)

Note: Deferred interest charges will be shown on each statement but will not be billed to your account unless your promotional balance is not paid in full on or before the promotional expiration date.

For Non-promotional balances:

  • Pay all non-promotional balance(s) in full each month by your Payment Due Date each month.

Why has interest been charged to my account on my Deferred Interest promotion if I have made all of the minimum payments?

Synchrony Bank sends monthly statements to you which provide Promotional Purchase Summary Information, the Accrued Deferred Interest, and the Promotional Expiration Date. In order to avoid interest charges on any promotion, the promotional balance must be paid in full by the expiration date. Check your statements to ensure that your payments were received before the promotional expiration date. For more information, watch this informative video about promotional purchases.

Manage your Synchrony Home Finance account.

  • Check your balance

  • Make payments

  • Review your account terms and more...