MASSAGE CHAIR WELLNESS, INC.
Fox Run Mall
50 Fox Run Road
Newington, NH 03801
The Kyota Genki M380 massage chair is a full-featured massage chair with a 360 degree, 4-node massage mechanism that travels from your neck to your glutes. With Intelligent Voice Command + Control, 11 Auto Programs and Chromotherapy Lights, the Genki has all of the key features to have a head-to-toe whole body massage in just minutes.
The 4-node robot performs, kneading, tapping, kneading with tapping, shiatsu and knocking massage in an infinite (figure 8) sweeping motion.
Soothe those tired calves. Usually found in chairs twice the price, the Genki M380 features kneading and oscillation motor that combines with air cell compression for the most comprehensive massage available.
Heating modules located in the back of the chair provide a soothing sensation and help loosen your muscles.
Utilizes triple shiatsu rollers per foot along with the squeeze of air compression to provide reflexology relief throughout the body.
Zero gravity positioning elevates your knees above your heart, which allows the spine to decompress, provides a sense of weightlessness, and maximizes the effect of the massage rollers.
No need to worry about what room or how you will arrange your chair, relax and feel the stress melt away as the Zero Wall Technology affords you the ability to place your chair with ease.
This feature allows you to control your chair and massage experience hands-free by using one of the many voice commands. Such as "Stress Relief" "Change to point mode" or "Go a little down."
Convenient and easy-to-use auto programs. Choose from Quick, Full Body, Rest & Relax, Recharge, Recovery, Stretch, Neck & Shoulders, Back Relief, Lower Body, Stress Relief, Renew, Athlete, and three memory massage programs.
For adult use only. Do not use massager in close proximity to loose clothing or jewelry. Keep long hair away from massager while in use.
IMPORTANT: Any individual who may be pregnant or recently gave birth, has a heart condition or a pacemaker, suffers from diabetes or other sensory impairment, phlebitis and/or thrombosis, joint dysfunction, inflammation or injuries, weak bones, osteoporosis, a high fever, an abnormal or curved spine, is at an increased risk of developing blood clots, has pins/screws/artificial joints or other medical devices implanted in his/her body, is being treated for a medical condition or physical injury or is under a doctor’s care should consult with a medical professional before using a massaging device designed for home use.
|Recommended Height Range||4'8" - 6'5"|
|Recommended Weight Limit||330 lbs.|
|Roller Track Type||L-Track|
|Ability to target specific body areas||Yes|
|Rollers under your feet||Yes|
|Roller intensity type||2D|
|Roller massage under the seat||Yes|
|Roller track length||43"|
|Adjustable back roller intensity||No|
|Space Saving||Yes 2" from wall|
|Body scan for custom massage||Yes|
|Styles of massage||Kneading, Kneading with Tapping, Knocking, Shiatsu|
|Deep tissue capability||No|
|Number of preset massage programs||11 Programs|
|Ability to manually set massage||Yes|
|Massage Regions||Palms + Arms, Calves, Feet, Neck, Shoulders, Back Glutes|
|# of airbags||24|
|Duration of massage programs||10 to 30 Minutes|
|Chair dimensions (Upright)||46"L x 30"W x 57"H|
|Chair dimensions (fully reclined)||74"L x 30"W x 40"H|
|Weight of massage chair||185lbs.|
Depending on location and chosen delivery option
Massage Chair Wellness offers "Free Shipping" on all orders being delivered to any destination in the lower 48 states (Alaska and Hawaii are excluded from Free Shipping). All massage chair orders include free curbside delivery. There are no hidden charges or handling fees. All shipments also include full shipping insurance. This service includes delivery of package(s) directly to the curbside at the end of your driveway. This service is strictly delivery. We always recommend that two people be available to assist in bringing the box(es) into your home or business, as most chairs in total parcel include two to three boxes and can weigh upwards of 250 to 300 lbs. Please standard curbside delivery does not include over the threshold delivery, installation, or debris removal. We do however, offer for an additional $250.00, White Glove Delivery. See details below.
Upon completing your order, Massage Chairs Gives Back will email an electronic order confirmation, and subsequent shipping notification and tracking numbers, so that you will be informed every step of the way.
Inside Delivery and Installation - May Require Additional Fee We are happy to offer inside delivery and installation on all massaging recliners, also known as White Glove Delivery, for an additional flat fee of $250.00.
This is a comprehensive delivery and set-up service which includes scheduled delivery (up a maximum of two flights of stairs), unpacking, product installation, including comprehensive operational check-list, and finally removal of all debris and packing materials from the set-up site. Generally, the installation will take about one hour.Upon completing your order, Massage Chairs Gives Back will email an electronic order confirmation, and subsequent shipping notification and tracking numbers as appropriate. We want our customers to be informed every step of the way. The product ships to a local delivery terminal, and upon arrival, a schedule and delivery call will be set-up. All White Glove Deliveries are performed between 8:00am and 5:00pm M-F - generally with a four hour delivery window. We ask that you please be sure to include any special instructions at this time, if there are any tricky driveways, or delivery circumstances.Delivery will be made, as scheduled, via lift-gate truck; the the driver is responsible for transport and unloading.
** ATTENTION! FOR ALL DELIVERIES - STANDARD OR WHITE GLOVE **
ALWAYS INSPECT THE PRODUCT BEFORE SIGNING the Proof of Delivery. Upon delivery, you will be asked to sign the Proof of Delivery. Always notate if there are any signs of damage to the package(s). If REFUSING the package due to damage, be sure to clearly notate that on the POD.
Kyota Massage Chairs are designed, built, and inspected to ensure excellence in operation and enjoyment. While rare, defects in manufacturing can occur. This limited warranty exclusively covers manufacturing defects.
Already the proud owner of a Kyota massage chair? Register your warranty here.
For In-Home service, Kyota will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Kyota may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Kyota is no longer responsible for making repairs under the warranty coverage.
Any repairs needed during the 2 year parts warranty coverage, Kyota will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Kyota, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Kyota-authorized field service personnel to maintain warranty coverage.
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.
To initiate a Kyota Warranty claim, simply call our Kyota Limited Warranty Service at 603-910-5333. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and exclusions: Coverage under this Limited Warranty is limited to the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands.
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