When you start up the chair, the Virtual Therapist will ask you a series of questions, including your physical requirements and massage preferences. With that information safely stored, the Super Novo can provide a massage tailored to your exact needs any time you like, just by saying "Alexa, ask my Novo to give me a massage."
For a massage that covers you from your neck down to your thighs, you can rely on the Advanced Multi-Dimensional Massage Technology in the Super Novo’s combination S/L-Track System.
With underfoot rollers and adjustable intensity in the calves and feet, the heated extendable leg rest will adjust to your height automatically. The calf massage area also extends up to the knees to soothe even more muscles in your legs. This is perfect when you’ve been standing on your feet all day.
Go beyond 3D Massage with the Super Novo. It offers 4D programs that up the anty with variable speed. Massage strokes speed up and slow down mid-stroke to create the feeling a real person massaging you. It’s perfect when you want different pressure and speed in different areas of your body.
The Super Novo’s premium Altec Lansing sound system, with built-in Sound Soothe that plays the immersive sounds of nature, you can listen to the narrated demo walks you through the features and health benefits of the Super Novo. Then, enjoy whatever sounds you want during your massage and enjoy them crystal clear. Wonderful when you want a soundtrack to your massage.
The chair’s key functions are right at your fingertips thanks to the easy-to-use control panel, which manages Power On, auto-program startup, adjustable recline position, heat, speaker volume, and gets the chair back to upright in moments. This allows you to remain comfortable throughout your massage until the very end.
Use the built-in USB port to charge your smart device while you listen to music, watch videos, or read an eBook.
Employ the Super Novo’s 38 programs, including full-body immersion, deep tissue, and an effective collection of therapeutic relaxation and recovery programs, to relax, unwind, and de-stress. Perfect for both a soothing, pre-bed ritual and an invigorating morning routine.
Purposely placed, targeted air cells use gentle pressure on important healing points and manipulation to stretch muscles. This airbag compression massage is a great benefit to any massage.
Controllable and targeted heat gently eases backaches and loosens tight muscles. This is perfect when your lower back is especially tight or if you simply want to enjoy the warmth and benefit from improved circulation and relaxation.
The Super Novo’s unibody track attends to around 60% more of the back than conventional chairs, applying high-quality coverage from your neck and shoulders down to your thighs. This is the best for users who want the most from their massage chair coverage.
Zero-gravity cradles your back and elevates your legs above your heart to promote improved health. This position is recommended as the healthiest way to sit by physicians everywhere.
Fully immerse in your favorite music or audiobook by connecting your device to the built-in Altec Lansing Premium Sound System via Bluetooth. You can also play one of eight calming nature tracks found right in the chair. Perfect for a truly holistic massage experience.
The innovative Human Touch design team created this chair to be even more space-saving than the Novo XT2 so that it only requires 2” behind the chair to fully recline. As the chair reclines it shifts forward so that you can maximize your floor space. This is great when you don’t have a lot of space for your chair to lean back or you don’t want it to stick too far out into the room.
Download the Novo App to your Android or iOS device and now your phone becomes a controller for the chair. Then, of course, there is Virtual Therapist.
IMPORTANT: For adult use only. Any individual who may be pregnant or recently gave birth, has a heart condition or a pacemaker, suffers from diabetes or other sensory impairment, phlebitis and/or thrombosis, joint dysfunction, inflammation or injuries, weak bones, osteoporosis, a high fever, an abnormal or curved spine, is at an increased risk of developing blood clots, has pins/screws/artificial joints or other medical devices implanted in his/her body, is being treated for a medical condition or physical injury or is under a doctor's care should consult with a medical professional before using a massaging device designed for home use. Remove all scarves, neckties, necklaces, and jewelry before using this massager.
|Upright Chair Dimensions||63"L X 31"W X 43"H|
|Reclined Dimensions||71"L X 31"W X 38"H|
|Seat Dimensions||19" W X 18" D|
|Product Weight||294 Lbs|
|Shipping Box Dimensions||76"L X 36"W X 31"H|
|Warranty||Premium Warranty, 5-Year Limited|
Depending on location and chosen delivery option
Massage Chair Wellness offers "Free Shipping" on all orders being delivered to any destination in the lower 48 states (Alaska and Hawaii are excluded from Free Shipping). All massage chair orders include free curbside delivery. There are no hidden charges or handling fees. All shipments also include full shipping insurance. This service includes delivery of package(s) directly to the curbside at the end of your driveway. This service is strictly delivery. We always recommend that two people be available to assist in bringing the box(es) into your home or business, as most chairs in total parcel include two to three boxes and can weigh upwards of 250 to 300 lbs. Please standard curbside delivery does not include over the threshold delivery, installation, or debris removal. We do however, offer for an additional $199.99, White Glove Delivery. See details below.
Upon completing your order, Massage Chairs Gives Back will email an electronic order confirmation, and subsequent shipping notification and tracking numbers, so that you will be informed every step of the way.
Inside Delivery and Installation - May Require Additional Fee We are happy to offer inside delivery and installation on all massaging recliners, also known as White Glove Delivery, for an additional flat fee of $199.99.
This is a comprehensive delivery and set-up service which includes scheduled delivery (up a maximum of two flights of stairs), unpacking, product installation, including comprehensive operational check-list, and finally removal of all debris and packing materials from the set-up site. Generally, the installation will take about one hour.Upon completing your order, Massage Chairs Gives Back will email an electronic order confirmation, and subsequent shipping notification and tracking numbers as appropriate. We want our customers to be informed every step of the way. The product ships to a local delivery terminal, and upon arrival, a schedule and delivery call will be set-up. All White Glove Deliveries are performed between 8:00am and 5:00pm M-F - generally with a four hour delivery window. We ask that you please be sure to include any special instructions at this time, if there are any tricky driveways, or delivery circumstances.Delivery will be made, as scheduled, via lift-gate truck; the the driver is responsible for transport and unloading.
** ATTENTION! FOR ALL DELIVERIES - STANDARD OR WHITE GLOVE **
ALWAYS INSPECT THE PRODUCT BEFORE SIGNING the Proof of Delivery. Upon delivery, you will be asked to sign the Proof of Delivery. Always notate if there are any signs of damage to the package(s). If REFUSING the package due to damage, be sure to clearly notate that on the POD.
Human Touch 5 Year Limited Warranty Warranty coverage begins at the time the Consumer purchases the product, and is non-transferable. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements. All Human Touch-authorized shipments that are delivered in original, new packaging are warranted to be free from defects in parts, materials and workmanship. The following warranty terms supersede any previous terms listed in Use & Care manuals for products purchased on or after April 1, 2011:
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; alterations or modifications of original condition; improper use of electrical/power supply, loss of power; electrical disturbances and power surges; dropped product; a malfunction or damage resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty.
How to request Warranty service: All warranty service requires approval and authorization by Human Touch. Consumers can contact the Human Touch® Customer Experience department between 6:00AM and 5:00PM PST, Monday thru Friday, at (800) 355-2762 or via e-mail at email@example.com. Products require a Return Merchandise Authorization Number (RMA) for any returns. Products received without a valid RMA number that is clearly marked on the box will be refused. Human Touch will not issue Return Material Authorizations (RMAs) for: Buyer's remorse Freight damage for shipments to end-user, except for DROP shipments direct from Human Touch
Proof of purchase (original receipt) is required for all warranty repairs or service. It is the responsibility of the consumer to: operate the equipment in a manner that is defined in the original owners manual; promptly report any failures with the product; perform telephone, email and/or chat diagnostic procedures as instructed by Human Touch staff; and allow only authorized service professionals (supplied by Human Touch) to work on the product. Failure to adhere to these conditions could result in the warranty being voided.
During the In-Home service and Parts warranty period, Human Touch, at its sole discretion, will repair or replace any defective part within a reasonable time frame. If a particular replacement part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Human Touch may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Human Touch is no longer responsible for making repairs under the warranty coverage. For In-Home Service, Human Touch will arrange for all covered parts deemed necessary to be sent to the consumer and an authorized service provider to repair the product at the customer’s residence at no charge to the customer. Any repairs needed during the Parts warranty coverage, Human Touch will provide parts at no cost; however consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the wooden frame and/or welded parts of the frame for the product. If a replacement is issued under the Parts or Structure warranty period, consumer is responsible for shipping, duties and brokerage fees related to the replacement.
Human Touch, reserves the right to return a part or product. If it has been determined that a part and/or product must be returned to Human Touch, Human Touch is responsible for all shipping charges related to the return of the part and/or product. The consumer is financially responsible for providing the product in an acceptable physical condition. If a product/part is not returned to Human Touch, the consumer is responsible for properly disposing of the product. Alternatively, consumer can request Human Touch to remove the product and would be subject to an Environmental Disposal fee. Human Touch is not responsible for any applicable duties, taxes and brokerage fees associated with returned parts or products.
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS: Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. Human Touch's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Human Touch's option, for the replacement of the defective part. Not withstanding the above, if replacements parts for defective materials are not available, Human Touch reserves the right to make substitutions in lieu of repair or replacement. Under no circumstance shall Human Touch or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements.
Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and must be performed by Human Touch-authorized field service personnel to maintain warranty coverage. Softening/hardening of foams and filling composites in pillows, pads, and memory foam kits does not constitute a defect under this warranty as those items naturally change with use. Fading, wear and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings, grain, and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike.
Standard warranty coverage and liability obligations do not apply to rental, business, commercial, institutional, or other non-residential users or non-prescribed use locations or modes of operation not previously authorized by Human Touch. For question on commercial, refurbished, renewed, floor sample and "out-of-box" products, please contact our Customer Experience department.
Signature Massage Chair 5-Year Premium Protection Plan - $369.00
When you buy a Human Touch massage chair, you expect it to be your back’s best friend for many years to come. However, if something does go wrong, we've got your back. For those “just-in-case” situations, we at Human Touch have made a new Premium Protection Plan available. The Head-to-Toe Premium Protection Plan for your HT massage chair gives you FIVE full years of head-to-toe protection, guaranteeing full service for your back’s best friend.
That's right, five full years. For a valuable investment like a Human Touch massage chair, making sure it works as good as new for years and years to come is crucial. The Head-to-Toe Premium Protection Plan for Human Touch HT massage chairs offers you that peace of mind for unexpected malfunctions and repairs. For $369, you can rest assured that your favorite piece of furniture will be taken care of quickly and efficiently for 5 years – from head to toe, so you go back to stress relief and soothing comfort in your HT massage chair as soon as possible. Here's how it works. Purchase a new, factory-renewed or refurbished Human Touch chair from this site directly, or from any of our authorized dealers, and purchase one of our Head-To-Toe Premium Protection Plans within 90 days of product purchase, and you are covered. From date of plan purchase, the 5-year plan will provide you with five years of 100% parts coverage and the luxury of a factory-authorized, in-home service technician. If any warranty-covered failure occurs, we work with your schedule to arrange for a technician to come right to your home. What better way to pamper yourself than in one of our HT massage chairs?
Human Touch® products are backed by limited warranties against defects in materials and workmanship. The information provided here is an overview of our warranty program. For specific information related to your product, contact Customer Experience at (800) 355-2762 or e-mail at firstname.lastname@example.org.
Hello Alison, how different is the Super Novo from the Novo XT2 we sat in at your store?
Hello! Reach the attached blog - at the bottom is a great comparison of the Super Novo vs. Novo XT2.
Reach out if questions!
Wicked price tag on this product, is it really worth the $$.?
The Human Touch Super Novo is new in 2019, and it is a premium massage chair, for sure! Human Touch's Super Novo is the first chair to introduce Voice Technology bridging to your Alexa as your "virtual therapist". But there is so much more to recommend this chair.
However, the Novo XT2, the predecessor, is an excellent option, and is now available for the lowest price ever at $7,499.
Please read our thorough review and let me know if questions! -- Alison Kras, Massage Chair Wellness.
Do you offer 48 month financing on the Super Novo?
Yes! We offer 48 Month Financing at 0% Interest through Synchrony. Just select "Synchrony" at check-out and follow instructions.
You will be paying monthly, almost what it costs for one extended massage session with a therapist!
Is the "4D" just a marketing thing? I've read that somewhere.
Absolutely not! I've read this too - and in face it is only manufacturers who do not yet have this technology available on THEIR chairs that make this claim. The 4D technology was designed in Japan, and up until just last year, was only found on Japanese model massage chairs. The roller mechanism is incredibly sophisticated and integrates enhanced speeds within the various strokes, as well as offering innumerable different strokes configurations - include J strokes, clock-wise and counter clock-wise motions. The mechanism can be slowed to a crawl, allowing the rollers to sink deeply into your muscles. It is relief you will not find in almost any other chair.
Why would you recommend this chair over the Osaki OS-Pro Maestro? They are both 4D, but I saw the Maestro at Costco website for much less.
Thanks for the question. While these two massage chairs are both 4D - 3D deep tissue with enhanced strokes, they are very different massage chairs entirely. The Super Novo is a one-size-fits-all massage chair, great for all users. The Super Novo also carries a higher price, as it is the first and only massage chair with the newest in Voice Technology by bridging to Alexa. The Human Touch Novo series also includes their patented Cloud Air Technology - giving one of the best overall air compression massages on any chair. Great for post work-out, includes 2 phase extensive stretch, seat swivel and so much more. It is also one of the only massage chairs with the capability of massaging the knees.